Privacy Policy

At Drakaris Casino (hereinafter referred to as "the Company"), we are committed to protecting your personal data and maintaining its confidentiality. This Privacy Policy explains how we collect, use, process, disclose, and retain your information when you visit our website or create an account with us.

Data Collection

We may collect various types of data from you, including but not limited to:

• Personal identification details such as name, address, date of birth, email address, and phone number
• Account information like login credentials, password, and security questions
• Website interaction data such as browsing history, cookies, and device information

This data is collected through various means, including but not limited to: website forms, account sign-up process, cookie tracking, and other online interactions.

Data Usage

We use your personal data for the following purposes:

• To provide you with access to our services and features
• To enhance your user experience by understanding your preferences and behavior on our platform
• To communicate with you regarding new updates, promotions, offers, and product news via email or other channels
• For analytics and market research purposes, including data aggregation and analysis

Data Sharing

We may share your personal data with:

• Third-party service providers who assist us in delivering services, such as customer support agents, payment processing companies (note: we do not store banking details), marketing agencies, and IT consultants
• Partners or affiliates for joint promotions or co-branded products
• Regulatory authorities where required by law

However, any third parties with access to your data will be expected to adhere to the same high standards of confidentiality.

Data Security

The Company takes reasonable measures to secure personal data against unauthorized access, loss, disclosure, modification, misuse, and destruction. Our systems are protected by robust security protocols, encryption algorithms (such as SSL/TLS), firewalls, DDoS protection, and up-to-date software patches.

However, the transmission of information via the internet is not entirely secure. We cannot guarantee absolute data safety on our platform or when sharing it with third-party services.

Your Rights

As a user, you have several rights in respect to your personal data:

• Access: You may request access to and receive a copy of your data.
• Correction: If incorrect information has been collected, we will correct the inaccuracies upon receiving proper identification from you.
• Deletion: Upon reasonable grounds for deletion (such as account cancellation), we can delete your data. However, certain types like website interaction records might be retained for analytical purposes or for a longer term if it is deemed necessary and legal.
• Withdrawal of consent: If initially obtained with specific purpose(s) that have been completed, you may request us to withdraw the use of this particular personal data.

You can exercise these rights by contacting our customer support department. Please allow sufficient time (up to 30 days in most cases) for processing your requests and related actions on your account.

Children's Online Privacy

If a minor is registering an account, we will require additional consent from their legal guardian or custodian as well.

International Transfers of Personal Data

Your personal data may be transferred outside of the European Economic Area (EEA), to countries that offer equivalent levels of protection. The Company remains responsible for protecting your data during such transfers and ensures compliance with applicable regulations.

Cookies and Other Technologies

Our website uses cookies and other technologies, including but not limited to HTML5 local storage and JavaScript cookies to enable session tracking, user authentication, and customization.

You can configure the use of these technologies by adjusting settings on your browser. Please note that disabling certain features may affect your online experience with us.

Third-Party Tools

Our website includes links or references to third-party websites (e.g., payment gateways), applications, services, products, or platforms ("third-party tools"). These external services have their own privacy and security policies.

We do not control the data collection practices of these third parties. Therefore, your use of such sites is governed by their respective terms, conditions, and privacy statements.

Changes to This Policy

This Privacy Policy may change from time to time as we update our policies or comply with changing regulatory requirements.

When substantial changes are made, you will be notified through an email announcement on the first visit following that update. These notifications can be ignored; however, it's in your best interest to regularly monitor these updates for changes that affect how your data is processed.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact our customer support department.

Thank you for choosing Drakaris Casino as your online gaming platform. We strive to provide the best possible experience while protecting your data according to high standards of security and confidentiality.

By using our website, services, or accessing any related features, it is considered that you have accepted this Privacy Policy as well as our Terms and Conditions (if not already read).